ROCK RMS Training/Resources

Rock is our official database where we track data related to people, groups, connections, next steps, and other critical parts of the ministry of Northridge. There are two sections below.

Rock Project Requests

Looking for a bug fix, a request, or some other feature to help Rock get better? Want to see the status of already requests projects? Check out our Rock Project page.

Resources

Resources, training, and other materials to help you take your Rock understanding further.

Modules

Module 1 - Intro/Navigation

  • Basics of navigating ROCK

  • People search/people finder

  • Look and layout of the Person Profile

Module 2 - Creating/Updating People

  • Using Rock on mobile

  • Creating a person/family in Rock

  • Updating a person’s attributes and notes

  • Merging duplicate people

Module 3 - Families

  • Updating members of families and moving people between families

  • Adding someone to multiple families

  • Setting up “known relationships” to allow check-in outside a family

Module 4 - Keeping up with People

  • Following and tagging people

  • Bookmarking attributes

  • Bulk updating groups of people

Module 2b - Update on Statuses

We’ve learned a lot about how to most effectively use Rock. Based on what we’ve learned, we’ve updated Module 2 regarded record statuses, connection statuses, and organizational tags. Module 2b briefly updates you on the changes we’ve made.